Terms of service

Last updated: 2/8/2025

Welcome to Tallow & Wild! These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our website (tallowandwild.com) and purchasing our products, you agree to abide by these Terms. Please read them carefully.

1. General Information

Tallow & Wild provides high-quality, small-batch tallow skincare products made from 100% grass-fed and finished ingredients. Our products are intended for personal use and not for resale without prior authorization.

2. Eligibility

To purchase from our website, you must be at least 18 years old or have the consent of a parent or legal guardian. By using our site, you confirm that you meet these requirements.

3. Orders & Payments

  • All prices listed on our website are in USD and subject to change without notice.
  • We accept major credit cards, PayPal, and other payment methods displayed at checkout.
  • Your order is not confirmed until payment is processed and you receive an order confirmation email.

Order Cancellations & Modifications

  • Orders can only be modified or canceled if they have not yet been processed for shipment.
  • To request a cancellation or change, please contact us as soon as possible.

4. Shipping & Delivery

  • We offer shipping within the USA at this time.
  • Shipping times vary depending on your location and carrier. Estimated delivery times are provided at checkout.
  • Tallow & Wild is not responsible for delays caused by the shipping carrier or customs.
  • Once your order has shipped, we will provide tracking information via email.

Lost or Damaged Packages

  • If your package is lost or damaged in transit, please contact us within 7 days of the delivery date.
  • We will work with the carrier to resolve the issue but are not responsible for carrier mishandling.

5. Returns & Refunds

Due to the nature of our skincare products, we do not accept returns. However, if you receive a defective or incorrect item, please contact us within 7 days of delivery, and we will make it right.

6. Product Disclaimer

Our products are made with natural ingredients and are intended for external use only. If you have allergies or sensitive skin, please review our ingredient lists before purchasing. Tallow & Wild is not responsible for any adverse reactions. Always consult a healthcare professional before using new skincare products, especially if you have medical conditions.

7. Intellectual Property

All content on our website, including text, images, logos, and product descriptions, is the property of Tallow & Wild and may not be copied, distributed, or used without written permission.

8. Limitation of Liability

Tallow & Wild is not liable for any damages, injuries, or losses resulting from the use of our products beyond the purchase price. Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

9. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Texas, without regard to conflict of law principles. Any disputes arising from or relating to these Terms, our website, or our products will be resolved through binding arbitration or, if applicable, in small claims court in Travis County, Texas. The prevailing party in any dispute shall be entitled to recover reasonable attorney’s fees and costs.

10. Changes to These Terms

We may update these Terms at any time. The latest version will always be available on our website. Your continued use of our website and services constitutes acceptance of any changes.

11. Contact Information

For any questions about these Terms, please contact us at your convenience.